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​Shipping & Returns Policy

Last updated: ARPIL 19TH, 2025

Thank you so much for supporting [Your Business Name]! Since we are a small business creating handmade, made-to-order pieces (like custom costumes, bikinis, and dresses), we want to be upfront and clear about how our shipping and returns work.

Processing Time

  • Every item is made-to-order, which means it takes time to create your custom piece with care.

  • Standard production time is [X weeks/days] depending on the complexity of the design. We’ll confirm an estimated timeline when your order is placed.

  • During busy seasons or for larger orders, production times may be longer—but we’ll keep you updated!

Shipping Methods & Rates

  • We ship via [Insert carriers, e.g., USPS, UPS, Fedex, DHL, etc.].

  • You’ll receive a tracking number once your order is shipped.

  • Shipping costs are calculated at checkout based on your location and package size.

International Shipping

  • Yes, we ship worldwide!

  • Please note that international orders may be subject to customs duties or import taxes—these are the buyer’s responsibility.

Lost or Delayed Packages

  • Once your order is shipped, we are not responsible for delays or lost packages caused by the postal carrier or incorrect address details.

  • Please double-check your shipping info before confirming your order.

🔁 RETURNS & EXCHANGES

Since every piece is handmade just for you, we are not able to accept returns or exchanges.

All Sales Are Final!

Because each item is customized by hand, we do not accept returns for:

  • Wrong size due to incorrect measurements provided

  • Change of mind

  • Minor color variations (due to screen differences or fabric availability)

Defective or Damaged Items

  • If your item arrives with a clear defect or damage, please contact us within 48 hours of delivery with photos and a description.

  • If the issue is confirmed, we’ll offer a solution—either a repair, partial refund, or store credit depending on the situation.

✂️ Alterations

  • We may be able to offer small alterations for a fee. Reach out within 7 days of delivery if you need an adjustment.

  • The customer is responsible for return shipping costs for any alteration services.

💬 Questions?

We're happy to help! If you have any questions about your order or need assistance, email us at:
📧 JMILLERWEAR@GMAIL.COM
📱 J.MILLER.WEAR

Thank you for your support and understanding as we grow our handmade brand 💖

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